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Web Screen Painter Login Failure, After initial WSP login it can't locate to the wspmain.htmpl file
Aug 2 2013, 01:33 AM
Joined: 2-August 13
Member No.: 6,854
We have installed Service Desk 12.5. and in another server we put web screen painter.
Now, we run this wsp.exe and The Web Screen Painter displays a standard CA Service Desk Manager login form in a browser. But when we try to login it fails and show the following error message:
AHD04407:CA Service Desk Manager html generation error. Could not find or process 'wspmain.htmpl'.
AHD04714:Unable to open file wspmain.htmpl at ?: No such file or directory (2) userid=Administrator
Does anybody know how to do that?
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