SDU Forums
SDU
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General Discussions
Use this forum to discuss general system usage of Service Desk. Forum Led by: Moderators |
1,213 | 3,983 |  Today, 11:08 AMIn: environmental Issues By: sdrkd |
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Customizations / Modifications
Use this forum to discuss customizations and procedures from the Modification Guide of Service Desk. Forum Led by: Moderators |
3,011 | 11,260 | Feb 2 2012, 01:32 PM In: Employee role knowledge search... By: jonasborg |
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Bugs / Errors / Patches
Use this forum to discuss bugs and errors, as well as any patches, relating to Service Desk. Forum Led by: Moderators |
312 | 1,115 | Jan 31 2012, 11:34 PM In: Parenting issue after Cummulat... By: Christa |
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Knowledge Tools / Keyword Search
Use this forum to discuss fully licensed Knowledge Tools or the default Keyword Search included with Service Desk. Forum Led by: Moderators |
174 | 440 | Today, 12:06 PM In: Knowledge Notifications By: Tammy Zadell |
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Support Automation
Use this forum to discuss the SupportBridge Solutions. Forum Led by: Moderators |
16 | 25 | Jan 24 2012, 06:14 AM In: Resolved:Support Automation Lo... By: İlayda |
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CMDB
Use this forum to discuss CA CMDB. Forum Led by: Moderators |
49 | 113 | Jan 17 2012, 08:56 AM In: r12.5 By: A Alhajj |
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Install / Migrate / Configure
Use this forum to discuss installing, migrating, and configuring Service Desk. Forum Led by: Moderators |
458 | 1,594 | Feb 2 2012, 02:27 PM In: Rollback from R12 ? By: Erik |
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Product Integration
Use this forum to discuss the integration between Service Desk and other products such as ITCM, NSM, DSM, DMS, UAPM, and Clarity, as well as maileater and webservices. Subforums: eIAM / EEM Forum Led by: Moderators |
304 | 1,032 | Feb 3 2012, 05:38 AM In: UAPM not recognizing IIS on Wi... By: sprins |
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Reporting
Subforums: General Reporting, Business Objects (BOXI), Crystal Reports, Unicenter Service Desk Dashboard, Access Reports |
355 | 1,007 | Yesterday, 01:34 PM In: CABI universe By: gogo8974 |
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Workflow
Subforums: Classic Workflow, CA ITPAM, CA Workflow |
150 | 319 | Feb 3 2012, 07:00 AM In: Workflow: Changing status By: bbowersox |
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Wiki Article Discussions
Use this forum to discuss any of the Wiki Articles. Forum Led by: Moderators |
490 | 354 | Today, 04:36 PM In: Wiki: Civilis By: admin |
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ITIL & Best Practices
Use this forum to discuss all things ITIL and Best Practices. Forum Led by: Moderators |
17 | 56 | Dec 2 2011, 06:09 AM In: Major Incident Usage By: Gityerfix |
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Speak Out
Use this forum to chit chat. Speak about latest technologies and trends, new ideas and concepts, site usage, etc. Forum Led by: Moderators |
29 | 171 | Jan 7 2012, 10:13 AM In: Unicenter Service Deskr11.2 Ad... By: jalarcon |
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Employment Opportunities
Use this forum to discuss new employment opportunities. Forum Led by: Moderators |
55 | 6 | Dec 20 2011, 06:02 PM In: 3 CA Tools Positions Available... By: Joylynn |
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