User:FrankTR

From SDU

Been working with Unicenter Service Desk for a few years now. First only as a normal analyst / user, but now I have become "system responsible for application" or whatever...

Used r6.x with java client at CSC Norway and was a tiny bit involved with testing for changing to web interface. Working at Coop Norway now. We started with r6.x and are now at r11.x, looking at upgrade to r12.

So now I'm just trying to learn and figure out as much as possible about what can and can't be done in the system.